Frequently Asked Questions

How do I find a book?

You can type your book’s title, author, ISBN, or any other keyword in the search bar located in the banner section on our home page.

How do I pay for my book? and how is the security?

Our site accepts credit card payment, on our checkout page, simply fill out your name, recipient’s address, email address, card number with associated billing info, then your order will be ready to go after you click PLACE ORDER button.

Our website has SSL enabled and Stripe integrated, they effectively ensure your payment security, nobody can see what card you are using.

Is there any hidden fee?

You pay what you see, all products are tax-free and qualified for free shipping. No hidden fees or any recurring payments!

Do you have other books that not listed on your web?

Yes, we might have.

Make a request here, and we will get back to you as soon as we can.

What's the refund policy?

If you’re not satisfied with your purchase, you may return it for a refund. Please file a return request within 30 days after you receive the items from us. Opened or slightly used items are also accepted.

Who pays the shipping cost?
1. For defective items: We pays for the return shipping
2. For customer remorse: Buyer pays for the return shipping
3. Re-stocking fee: We do not charge re-stocking fee

For more information, please refer to our Return and Refund Policy

Is my personal data safe?

No method of transmission over the Internet, or method of electronic storage, is fully secure. We use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure.

All customer data created over 90 days will be achieved to our local disk for server space optimization and security reason.

You may contact us if you need to erase your information completely.

For more information, please refer to our privacy policy

My question is not listed

If you have any other questions or concerns please email us: [email protected] or see the “contact us” page to find more ways to reach us. We are glad to hear your comments.